He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. Tripadvisor performs checks on reviews. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! We had great service from Raul of BD transport. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. You should contact your travel agent for pickup time. Horrible experience! Isla Mujeres to Cancun. They treat you like you are nobody. No car seat as requested either. That is in stormy, windy, cold weather. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. The provided exactly what they described! Great, fast service every time I have used them. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. They continued to assure him they were five minutes away. First time purchase only, local category deals. Offer is not eligible for our promo codes or other discounts. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. I am not sure how it is still legal for this company to operate. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. Oro Valley Dial-a-Ride (520) 229-4990. We called the company at 10:35 to see where the driver was. I was so disappointed to end my trip like that. Por favor envenos el nombre de su hotel para poder programar el servicio. Unpleasant. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I booked the service through Expedia. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. We paid for everything up front. Disgusting. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. Purchaser name and phone number must be provided at checkout; this information will be shared with Viator and the tour operator for purposes of order fulfillment. Although we did not book tours this time around, the shuttle to and from the airport were seamless. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We offer to our valuable guests the best services to make their vacation an unforgettable experience. that we need to pick one more family up at another terminal etc. 10 Days. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. Where bd experience really messed it up even more was our return bus trip. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. I asked for her manager's name, was given a first name and then left. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. We have the most horrible experience this morning with BD experience. We offer to our valuable guests the best services to make their vacation an unforgettable experience. He was polite, helpful, and well-spoken. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. My confirmation came from Costco who made my reservations. 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. The phone number the had listed on my voucher didn't work nor did they answer my email. Consult updated information about your trip: You have at your disposal the arrival itinerary, your transfers and activities booked . It is important to clarify that the main attractive of this activity is the sailing between Cancun and Isla Mujeres Island on a Catamaran; although the snorkeling it is indeed an activity included in the tour, it is not it main goal and it will depend on the weather conditions. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. . On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. . Shame on you Bd, what a bad organisation !!!! Our last 2 experiences were not good. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Flight changed to 6:50 on Thursday Jan 5. Thanks! The RTA contracts with Sun Tran to operate the Sun Shuttle service. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. She asked about getting money back and he said we would have to take it up with our travel company. Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For Dial-a-Ride policies, please click here. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. Tripadvisor performs checks on reviews. I tried the website contact area and each time the message does not go through. It will be our pleasure to serve you. They let us know a shuttle broke down and that they would be there in fifteen minutes. Full Time position. When we landed we were greeted by a BD travel agent. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. What time will pick up be. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. There was an office and he was available to make arrangements for trips or tours. We had fun, learned a lot, bought some great things, ate some good food, and met some great people! Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. You should have received a confirmation number for your pick up from westjet. Professional and polite. We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. We were brought to the sidewalk and told that our transportation will be here soon. I said know weve been waiting since 10:20 for our 10:30 pick up. Tripadvisor performs checks on reviews. Finally, at 4 AM, I got on the phone and they actually looked into the issue. Transportation service never arrived for both of my pickups. We scheduled a transportation for a flight out. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. We also recommend booking your adventure tours through them. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. 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