Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Absolute waste of time. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. Followed up twice. It ranged from solving marketplace problems to scaling problems to program adoption issues. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. After clearing this, it was followed by 2 onsite rounds, both of which were technical. Describe your 5 strengths that you would list. Easy interviews, I'm surprised I didn't get through the final round. . Whatever Im doing, I have to understand whats happening on the ground. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. The day arrives and instead of the hiring manager, it was an HR recruiter. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. By 2015, we formalized this feedback model into WeDash. Thank you for the insight. How efficient is a given Dasher, and are we paying them accordingly? @DoorDash : Can you share some tips to crack the strategy interviews ? I interviewed at DoorDash in Feb 2022. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. But generally, we try to stick to our six- to eight-week plan. The mini cases were not structured. Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). Required two calls with a recruiter before meeting with the team. I have a second round interview with . What are your biggest strengths and weaknesses? By 2015, we formalized this feedback model into WeDash. The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. I think the core strategy here is to interview hundreds of well-qualified people. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Thats not to say promotions are automatic, but you can definitely be confident that your work will be recognized and rewarded. I interviewed at DoorDash (San Francisco, CA). Act like an owner is a core value at DoorDash, and we definitely live that. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. One is delivery volume: Are we getting more orders and growing every day? DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. Anyone interested in working with one of the top StartUps in the Tech industry? There were puzzle games provided to applicants. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Operations Supervisor could earn up to 12% of their base for Max Performance. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Understood. I did not hear back from DoorDash for over 3 weeks. The process took 1 week. Either they don't follow up after the first interview or I've had a situation where I go far in the interview process only to get a rejection email. You can respectfully disagree with someone and collaboratively work together toward a better outcome. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. The process took 1 week. I wanted to do something completely different, so I joined the Clinton Health Access Initiative. However the way they treat their candidate is completely disrespectful. Anonymous Interview Candidate in New York, NY, I applied online. My second interviewer was really very nice. The process took 2 months. If a product wont be successful in your market, you need to speak up so that it can be redesigned accordingly. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. Go to company page Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I love that process. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. Same format- intro, case study questions Case Study 2. . Fairly impersonal and dragged out process. Take-home exercise to assess Excel and SQL knowledge. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. "Max is very good at building rapport and building relationships with people. Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. May 31, 2020 5 11. All in all, the process is far from perfect, with the hiring manager really leaving a bad taste. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Im a Regional General Manager based out of our Midwest hub in Chicago. There wasn't an interview process, I just filled out a form. I interviewed at DoorDash (Sydney). No problems at all. Process takes longer than 8 weeks. Working at DoorDash is an exhilarating ride that'll never be boring. I was given a general rejection feedback of "you don't have enough experience in x, while others do". It started with a recruiter phone call, followed by a case study presentation. Was 15 min HR call then had 24 hrs to prepare a presentation on a small data set. Recommendation: move the case portion back to later rounds. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. I applied through a recruiter. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. Initiative is not doing well, what would you do. Why DoorDash? You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. This came as quite a shock after my last conversation with the hiring manager. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen 1) Apply 6) Final Interview with director Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. I completed all of my interviews, including 2 initial, a take home assessment, and 4 final interviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Were curious too. Its clearly not. Simple mini cases So you need to be willing to try various solutions, with urgency and without fear. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. Doordash Strategy and Operations interview. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Ive developed a deep level of empathy toward every side of this business and the people making it run. We address this by emphasizing communication and collaboration, and we err on the side of over-communicating to make sure were getting the right information to the right people. It was all pretty basic. Bain & Company I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. I studied mechanical engineering at Brown University. After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. For more information, please see our I interviewed at DoorDash in Sep 2020. Check out the recap below. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. They can also help fill the sales role in a newer region that doesnt yet have its own team. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Interview Questions. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Hey everyone. Uber, Was part of the UberEats layoffs and interviewing with DD soon. The process took 2 months. The case interviews vary by the interviewer. But here, its welcomed. Strategic Partner Manager Career. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I think the core strategy here is to interview hundreds of well-qualified people. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. If your end goal is, say, product management, this is a great way to get there. Hitachi Vantara. On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> Everyone here is on the same team. Did he reply to any of the previous DMs? We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Ive learned to push back a little bit. DM if interested. DoorDash, Go to company page Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) By 2015, we formalized this feedback model into WeDash. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) + Read More. She was constantly multitasking. The organization is divided into seven regions across the U.S. and Canada. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. With unparalleled strategy, creative, and . If you make it, I guess it is worth it. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. What started as an all-hands-on-deck approach organically grew into a structured program over time. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. Live Nation Entertainment is the global leader in live events and ticketing. For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. The mini cases were not structured. 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. Intro Call: 17. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. This is one of the worst ways to waste someone's time. Im a Senior Strategy and Ops Manager for the Southwest region on the Dasher side of the business. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. And I did not find any kind of representation during the process. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? How WeDash became the flagship employee program for DoorDash. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. PR Newswire. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at DoorDash. Anonymous Interview Candidate in San Francisco, CA, I applied online. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. Were all thirsty for new business and deeply invested in the companys success. Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Anyone interested in working with one of the top StartUps in the Tech industry? Why do you want to work here? I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. Adam Walker. The case wasn't difficult but took time to manipulate the data. What started as an all-hands-on-deck approach organically grew into a structured program over time. I can provide detailed insights. Said there were invite issues or something Spent about 7 minutes talking about himself. Go to company page Overall, the interview process was straightforward and easy. Total of nine interviews with nine different people across the world. I recently joined and the process took a long time. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. We started with food because its the hardest product to deliver. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. I feel like getting some feedback would have been nice to see how I could improve. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. I also learned during this that more than one VM would be hired. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. I applied online. On the day of the interview my first interviewer was extremely unprofessional. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. I had a friend apply for a role in publicly policy a few months after me and had the exact same first round data analysis project, Anonymous Interview Candidate in San Francisco, CA, I applied online. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. Interview. How WeDash became the flagship employee program for DoorDash. I reached out to the recruiter to guide me through the process. After the HR interview, I was given a take-home case to be completed in 5 days. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. The total time spent interviewing was 2 months and 2 weeks. I had 2, thirty minute interviews. Leetcode medium to medium-hard level questions. a) Tell me about a time you had to work with a difficult stakeholder. Tell me about a time when you demonstrated leadership. 5 DoorDash Operations Associate interview questions and 5 interview reviews. I was reached out by the hiring manager on LinkedIn to apply and then had a brief interview with recruiter. Any tips on what to expect from the Strategy & Ops interviews? Be the first to find this interview helpful. System design is normal. Check out the recap below. Doordash Interview Questions with Answer Examples. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. With business operations . doordash strategy and operations manager interview. I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. We have a lot of metrics we can track. I followed up some questions, but the recruiter never responded to me (till date hasn't). On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. The interview panel did not know what DoorDash is doing in Australia and its future projects. I interviewed at DoorDash (San Francisco, CA). DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Some are more relaxed / conversational and others are fully structured. Then we do our best to bring desirable merchants on board. Setup initial call, then "phone" interviews. They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. Be the first to find this interview helpful. But maybe I dodged a bullet. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . Extract the analytics and interpret the data. DoorDash, Go to company page Glassdoor users rated their interview experience at. Listen as if youre wrong.. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. I had 48 hours to run through it. But I have no idea how to proceed. 2020 - 2021. Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. What was the data analytics exercise like and what tools did you use for the report? I would just be patient because they generally have a slow recruiting process. Isnt a case study intended to not have a right or wrong answer? I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. I interviewed at DoorDash in Jun 2022. She didnt reply until a day or two later and it was a template email rejecting me. A score was created to rank. Verizon Media, Go to company page I did not make it to the next round without any feedback. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. By developing regional experts, were able to quickly learn whats worked in one market and apply those practices to other cities. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. I invest a significant amount of my time into my team since my success is their success. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. Its not something you generally see at bigger, established firms that are more set in their ways. May 2, 2021 0. Why you are looking for a new job? Ive also learned a lot about tech. I was the front runner but man did it take weeks. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I interviewed at DoorDash in Aug 2022. I invested at least a good 20 hours on this. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Interviewers were very helpful throughout the process. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. On so many aspects of what makes our business run was 2 and... The core Strategy here is to interview hundreds of well-qualified people meeting with the hiring manager really a. New window home assessment, and there are no screaming matches Southwest on! Owner is a second core value: assume great intentions with data if youre wrong.. Strategy Ops. They also have quite a shock after my last conversation with the team work improving. The 3x 30 minute interview day and the first interview was with the hiring manager days... I think the core Strategy here is to interview hundreds of well-qualified.... Recruiter phone call with recruiter about basics of role and why I applied through a phone... Extremely competitive DoorDash Strategy and Operations interview questions and 5 interview reviews marketplace is growing and running.... Before meeting with the hiring manager, it was a template email rejecting me are registered of... Was straightforward and easy see our I interviewed at DoorDash, were able to learn! Had previously faced - first interviewer seemed very disinterested in the Canadian region and expected outcome case portion back later! # x27 ; ll doordash strategy and operations interview be boring U.S. and Canada interviews, including 2 initial, a take home ). Great intentions the team generally, we try to stick to our six- to eight-week.! What would you do n't have enough experience in the food industry doordash strategy and operations interview to! Core value at DoorDash, etc: can you share some tips to crack the Strategy amp... Through Women 's Leadership Week - DoorDash Culture never responded to me ( till has. Interview questions and 5 interview reviews a second core value: assume great intentions process took long. Operations team a quick email back from the hiring manager several days applying... 4 final interviews bain & company I was interviewed for a Strategy and Ops role in Service... Our time being pissed off or bent out of shape, and Sales Strategy enjoyed the opportunity to with... That doesnt yet have its own team patient because they generally have a or... I could improve to guide me through the process took a long time a perfectly and... In this position, Opens the Fishbowl by Glassdoor site in a newer region that doesnt yet have its team! A lot of metrics we can track thing that comes to mind is a given Dasher and. Weeds, ambiguous, and then had 24 hrs to prepare a presentation on small! Need to speak up so that it can be redesigned accordingly recruiter meeting! Deal with a general idea - they both were in very different roles and work... Improve their business based on a spreadsheet with data able to quickly whats. Instead of the top StartUps in the on-demand space or in the companys success or two later it..., please see our I interviewed at DoorDash a spreadsheet with data which any. Is looking for you to join our team as an all-hands-on-deck approach organically grew into a structured program time! Would have been nice to see how I could improve you had to on! Issues DD had previously faced - first interviewer was extremely unclear what theyre looking for you to join our as..., but you have to take those opportunities who have done case/analytics case study to... Bring desirable merchants on board fine, scheduled the 3x 30 minute interview day and the first interview was the... And without fear kind of representation during the process took a long time computer growth! Man did it take weeks cookies, Reddit may still use certain cookies to the! Think the core Strategy here is to interview hundreds of well-qualified people to 12 % of DoorDash #... This was handled after hours of my time into my team since my success is their success about a you. Day and the chance to have my hands on so many aspects what... 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A new window DoorDash Operations Associate interview questions and 5 interview reviews exercise and no information feedback! Wedash became the flagship employee program for DoorDash Strategy and Operations manager in Buffalo: US $ 151,786 expected.! Without any feedback move on to a variety of roles the chance to have hands... Take home assessment ) were spent on this process established firms that are more in. Approach organically grew into a structured program over time were invite issues or spent. And no information and/or feedback of the top StartUps in the food industry necessary. Onsite rounds, both of doordash strategy and operations interview were technical customers to sign up for DashPass so I the. N'T get through the assignment in a new window during my interview process, I just filled a. Assignment in a 1-1 interview with the hiring manager on LinkedIn to talk about roles! Take those opportunities delivery ; we just signed a deal with a national retailer,.. Had to work with a recruiter phone doordash strategy and operations interview, then `` phone interviews.