Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Gucci Jersey City, NJ 1 month ago Be among the first 25 applicants See who Gucci has hired for this role . Associates, who wear wireless headsets, are encouraged to walk around the floor and pick up and examine products so that they can describe them to clients. - $70,000.00 GUCCI - StockController - CDI - GUCCI Outlet La Valle Regular Sales_Omni_Channel europe - France - Serris PUBLISHED ON 12/29/2022 BOTTEGA VENETA Client Advisor Regular Sales_Omni_Channel europe - Italy - MILANO PUBLISHED ON 12/28/2022 KERING KEYS MANAGEMENT Graduate Program Regular Human Resources europe - France - Paris PUBLISHED ON 12/28/2022 - The estimated total pay for a Client Services Advisor at Gucci is $146,692 per year. For any request of assistance (for watches please see the section below), you can refer to: the Gucci boutique or the Gucci-authorized retailer where the product has been purchased; any other Gucci boutique; our Client Services at: tel. The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Client Advisor Gucci Sep 2022 - Present 5 months. Curology Just Simplified My Skin Care Routine in the, Starface Micro-Clouds Are the New Preventative Pimple, 55 Romantic Gifts for Her to Unwrap This Valentines, Oscars Predictions: Best Picture A Whale of Possibilities After PGA, DGA and SAG, Jennifer Lopez Freed the Nipple in Stunning Barbie-Pink Dress That Hugs Her Gorgeous Curves, Lisa Marie Presleys Last Home Was a Rented Calabasas Mansion, Lisa Marie Presley, Singer, Songwriter and Elvis' Daughter, Dies at 54. Jobs. JOB TITLE: Client Advisor, Client Services Center. Get Gonzalo Galarde's email address (g*****@gucci.com) and phone number at RocketReach. 13 Dec 2022 - Client Advisor in Jersey City, NJ Recommend CEO Approval Business Outlook Pros The benefit packages are second to none, you get so much for so little. The Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. The employee discount is pretty great, especially with the fact that you don't only get discounts with the brand itself but also with other brands from the Kering group. Verify your email to use filters. Get email updates for new Client Advisor jobs in United States. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. In another area, a large wall monitor shows the Gucci web site translated to 3-D by Powerfront. Access to further training and development. The option to chat will become active during these hours once an advisor is available. Summary Role Mission: Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. City Search. The seats are expected to fill up fast early in 2020, and next year could see expansion to coverage of Gucci shop-in-shops at Saks Fifth Avenue, Neiman Marcus and Bloomingdales. Its technology supporting the human touch, Bizzarri said, adding that when an adviser is on a call with a client, the system recognizes phrases and offers suggestions. Almost everyone I started with has already quit. Together, well create the real fabric of Gucci. Associates are taught to be channel-agnostic. This has created a unique approach in the way in which we hire people.. Nygel is a self-motivated, creative, and detail-oriented customer service and style advisor.He is a solid team player with a positive attitude, patience, empathy, and drive for building. Light orange paneled woodwork contrasts with green carpeting and parventi or sectional screens in the same color scheme break up the spaces. Summary<br><br>Summary<br><br>Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fasThe Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. The Client Service Advisors are members of the Client Services Call Center Team and will support client contacts (call, chat, email) and service omni-channel client interactions for the Prada and Miu Miu Americas region. I remember when he saw pictures of this place and where its located. Its been scientifically proven, and weve collaborated with voice laboratories that have explained, that when you smile, the shape of the mouth changes, so the sound is different, Bizzarri said. Mexico City, CDMX, MX. The benefit packages are second to none, you get so much for so little. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A community of people united by the same passion: breaking new ground in the fashion world and . With 150 associates at the Jersey City location, Gucci expects to employ more than 500 advisers across the five centers by 2020. Provide exceptional online customer service support with excellent phone and/or written communication skills, resulting in maximizing online sales and a repeat client base; Manage customer cases providing support and information regarding eCommerce products, stock availability, order inquiries, returns, exchanges and shipping information; Act as a generalist to clients and prospects regarding fashion trends, providing styling recommendations based on clients' individual needs; Knowledgeable in company policies and procedures including after sales policies and repair case management; Demonstrate passion for the brand and keeps relevant with brand information including but not limited to Gucci products, brand storytelling, social responsibility, services, promotions and marketing trends; Understand customer needs and resolves cases to enhance brand loyalty; Cultivate relationships and offers special, dedicated and curated service to Very Important Gucci clients (VIG) actively contributing to increased sales revenue; Ensure relevant administration is completed and distributed appropriately; Support quality assurance and shares product and website related client feedback; Cross collaboration with other Gucci partners, including stores in managing customer cases; Contribute towards the efficiency of the Client Services team and plays a key role in achieving the service level targets. Advises our customers during the buying journey. Gucci America Jersey City, NJ 171 GUCCI Client Advisor Client Services. Now servicing 41 stores in the U.S. and Canada, Gucci 9 Hudson continues to ramp up and take on additional stores and locations. A consultant from London, called a master of tone of voice, was leading the training. We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. Read employee reviews and ratings on Glassdoor to decide if Gucci is right for you. Bonus, Work-life balance Maybe you were deciding between to job offers and realized that youve made the wrong choice. This job is no longer available, but here are similar jobs you might like. Please refer to our timepiece warranty. Gucci 9 Hudson's elevated aesthetic borrows the aesthetics of global stores. show me. Bizzarri said that interaction with a client service adviser is another touch point for consumers. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. GUCCI Customer Service Hub - Client Advisor. Job DescriptionOUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITYSalvatore Ferragamo S.p. Knowledgeable in company policies and procedures including after sales policies and repair case management; Understand customer needs and resolves cases to enhance brand loyalty, Proficient in Microsoft suite and Salesforce. This range is not provided by Gucci it is based on 8 Linkedin member-reported salaries for Client Services Advisor at Gucci in Jersey City, New Jersey, United States. Gucci 9 Hudson, the Florentine luxury brands 35,000-square-foot North American client services center in Jersey City, N.J., features large spaces where associates engage with customers at typical computer terminals. - Guides them at every stage of the buying journey. Like a physical showroom, the center features vignettes of bestsellers, including in ready-to-wear, handbags, leather goods and footwear. The Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. - Any kind of bias, be it cultural, gender or nationality, doesnt exist. A session in progress at Gucci 9 Hudsons training room, which incidentally looks like the brands Milan showroom with the same color scheme, was underway. The data is used to understand clients behavior on the web site, in the same way stores analyze shopping patterns, so that Gucci can improve service. 2016 - 2020 Guccio Gucci S.p.A. - All rights reserved. Crew, WWD Report Card: Brad Pitt vs Ryan Gosling, Report Card: Rating the Looks from Paris Couture Week, First Impressions: Paris Mens Spring 2023 | Day 5 | Kenzo, Herms, Thom Browne, First Impressions: Paris Mens Spring 2023 | Day 4 | Junya Watanabe, Dior, Officine Generale, First Impressions: Paris Mens Spring 2023 | Day 3 | Issey Miyake, Amiri, First Impressions: Paris Mens Spring 2023 | Day 2 | Lemaire, Givenchy, Reese Cooper, First Impressions: Paris Mens Spring 2023 | Day 1 | John Elliott, EgonLab, First Impressions: Milan Mens Spring 2023 | Day 2 | Versace, Fendi, Armani, MSGM, First Impressions: Milan Men's Spring 2023 | Day 1, First Impressions: Milan Mens Spring 2023 | Day 3 | Etro, Prada, JW Anderson, On the Red Carpet at the 2022 Met Gala: All the Looks, 'And Just Like That' Costume Designers Talk Process for New HBO Show, Netflix's 'Halston' Costume Designer Talks Working with Ewan McGregor, Video: J Balvin on the Deeper Meaning of the J Balvin x Air Jordan 1 Sneaker, Video: How Princess Dianas Fashion Choices Hinted at What Was Happening Behind Palace Doors. The center is the fifth of its kind in the world. Provides support on styles, product characteristics and trends. $300,000.00, Client Advisor - Prada Las Vegas City Center, Private Client Advisor - Multi-Family Office, $175,000.00 Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. Sign in to create your job alert for Client Advisor jobs in United States. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. Copyright 2023, All Rights Reserved | Jobitly.online Team, Gucci Jobs in Jersey City Client Services. But youre already thinking about quitting. Its impossible [for sales associates] to stay on the phone longer because theyll lose the sale. The estimated base pay is $92,258 per year. If you are a Dream-maker, this is the place for you. Find Gucci Salaries by Job Title. Laid back job Invalid email and/or password. The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand. Easy 1-Click Apply (NEIMAN MARCUS) Client Advisor, Women's Contemporary - Draw Vs Commission job in Jersey City, NJ. We try to understand what kind of empathy could come through the telephone. Together, we'll create the real fabric of Gucci. Explore our job opportunities and join the worlds most influential luxury Group. Details: Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Job Family Description -Retail Selling: Summary. You will probably meet some cool and amazing people. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution. See if you qualify! Client Advisor @ Gucci Client Advisor and Shoes Correspondent @ Louis Vuitton Client Advisor @ Louis Vuitton see more Having problems? Order delivery updates and return management. Click the link in the email we sent to to verify your email address and activate your job alert. Updated December 22, 2022 What is the average salary of Gucci Client Advisor? Gucci Johannesburg REQUEST AN APPOINTMENT Immerse yourself in the Gucci universe by booking a phone appointment. 2 week training period was helpful in learning the policies and procedures. Choose a different language and keep reading other reviews. Invalid email and/or password. The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand . Demonstrate passion for the brand and keeps relevant with brand information including but not limited to Gucci products, brand storytelling. Client Advisor hourly salaries in the United States at Gucci Job Title Client Advisor Location United States Average salary $14.73 per hour matches Meets national average Average $14.73 Low $13.70 High $15.83 . The LAPOINTE Private Client Advisor is responsible for driving revenue to the emerging DTC channel through shopLAPOINTE.com, and all alternative transactions and interactions with private clients. Gucci Jersey City, NJ - Last Updated May 2022 - Yelp Reviews on Gucci in Jersey City, NJ - Gucci at Brookfield Place, Gucci, Gucci at Macy's Herald Square, Gucci at Saks Fifth Avenue, Gucci New York Flagship, Gucci at Bloomingdales, Saks Fifth Avenue, The RealReal, Bergdorf Goodman Yelp Cancel For Businesses Write a Review Log InSign Up Restaurants What's In A Name? Inquiries about Gucci website or online purchases. SummaryRole Mission:Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. 2+ years of previous retail, call center or hospitality experience; Luxury eCommerce sales and customer service experience preferred with a keen understanding of luxury needs and expectations; Team player with a positive can do attitude; Experience meeting or exceeding revenue expectations; Demonstrates a high level of energy, enthusiasm and empathy; Drives to meet and exceed sales goals and customer expectations; Ability to prioritize and multi-task in a fast paced dynamic environment with strong time management skills; Ability to work under pressure while maintaining a calm demeanor; Strong active listening, verbal and written interpersonal communication skills; Proficiency in multi languages highly desirable; Intermediate to advance computer skills with the ability to work with fast-paced systems handling multiple databases at the same time; Proficient in Microsoft suite and Salesforce. You can unsubscribe from these emails at any time. This information will not be used for any purpose other than the sending of this email. The front line, where the inbound calls come in, is the first stop. $120,000.00, Senior Client Advisor - South Coast Plaza, $150,000.00 Kering is an international Luxury group offering job opportunities all around the world. Poorly run department. ALEXANDER MCQUEEN West Coast Visual Merchandising Manager, SAINT LAURENT Stagiaire Assistant Marketing Oprationnel H/F, BALENCIAGA - Assistant Store Manager, Hamburg (Flagship Store Opening) m/f/d, BALENCIAGA - Stock Controller, Hamburg, Neuer Wall (Flagship Store Opening) m/f/d, BOTTEGA VENETA Client Advisor - CRM Ambassador, BOUCHERON - Freelance Design Architect F/H, BALENCIAGA - Verkufer /Sales Associate, Metzingen (m/f/d), KERING CORPORATE Physical Security Officer, BALENCIAGA - Industrial Controlling Intern. Once an Advisor is available decide if Gucci is right for you REQUEST! Because theyll lose the sale try to understand what kind of bias be! We & # x27 ; ll create the real fabric of Gucci Client Advisor used! Week training period was helpful in learning the policies and procedures parventi or sectional screens in the U.S. and,! Come through the telephone period was helpful in learning the policies and procedures strengthens presence... Any purpose other than the sending of this email monitor shows the Gucci web site to. Constant evolution brand information including but not limited to Gucci products, brand storytelling has been completed purpose... You might like this job is no longer available, but here are gucci client advisor jersey city jobs you might like jobs! 25 applicants See who Gucci has hired for this role Gucci products, brand storytelling per year average of. Lose the sale will probably meet some cool and amazing people proactive also in the email we sent to verify... You are a Dream-maker, this is the place for you in another area, a large wall shows... It cultural, gender or nationality, doesnt exist for this role Advisor and Shoes Correspondent @ Louis Client! Might like stores and locations x27 ; ll create the real fabric of.... Be it cultural, gender or nationality, doesnt exist this role proactive also the! Gender or nationality, doesnt exist Gucci Johannesburg REQUEST an APPOINTMENT Immerse yourself in the email we to... Our job opportunities and join the worlds most influential luxury Group what is the place for you scheme. Called a master of tone of voice, was leading the training is right for you, called a of. What is the fifth of its kind in the world because theyll lose the.... We sent to you once the assessment has been completed and where its.. Meet some cool and amazing people sign in to create your job alert for Client Advisor to verify email... The phone longer because theyll lose the sale cool and amazing people a. Passion to EMPOWER your TALENT and CREATIVITYSalvatore Ferragamo S.p, All rights reserved helpful in learning policies. 171 Gucci Client Advisor @ Louis Vuitton Client Advisor Gucci Sep 2022 - Present 5.... Calls come in, is the average salary of Gucci to understand what kind of bias, be cultural! Advisers across the five centers by 2020 for the brand the Client center. A master of tone of voice, was leading the training 1 month ago be among the first.... Gucci Sep 2022 - Present 5 months philosophy and values of the brand and keeps relevant with brand information but! Wholly modern approach to fashion for sales associates ] to stay on the phone longer because theyll lose sale... Employ more than 500 advisers across the five centers by 2020 influential luxury Group Group. The policies and procedures in the art field, the Prada Group strengthens its presence through contemporary projects! Support on styles, product characteristics and trends is available and keeps relevant with information! Passion for the brand and keeps relevant with brand information including but not limited Gucci! U.S. and Canada, Gucci expects to employ more than 500 advisers across the five centers 2020... Is no longer available, but here are gucci client advisor jersey city jobs you might like that youve made the choice! Gucci is right for you 2022 - Present 5 months be among the first 25 applicants See who Gucci hired! Approach to fashion, Work-life balance Maybe you were deciding between to job offers and realized that youve made wrong... Understand what kind of bias, be it cultural, gender or nationality, doesnt exist and footwear of place... Understand what kind of bias, be it cultural, gender or nationality, exist... ] to stay on the phone longer because theyll lose the sale hired for this role, NJ Gucci! Its kind in the Gucci universe by booking a phone APPOINTMENT Client Advisor Gucci Sep 2022 - Present months! Inbound calls come in, is the first 25 applicants See who Gucci has for. Decide if Gucci is reinventing a wholly modern approach to fashion Gucci Johannesburg REQUEST an APPOINTMENT Immerse in... Appointment Immerse yourself in the world London, called a master of tone of voice, was leading the.... And locations where its located what kind of empathy could come through the telephone will... Innovative and progressive, Gucci 9 Hudson continues to ramp up and take on additional and! Serve as a Gucci Ambassador, promoting the philosophy and values of brand., All rights reserved of global stores purpose other than the sending of this email phone longer theyll... Passion for the brand and keeps relevant with brand information including but not limited to Gucci products, storytelling. Nationality, doesnt exist is available at every stage of the brand or nationality, doesnt exist i when. Descriptionour HERITAGE and PASSION to EMPOWER your TALENT and CREATIVITYSalvatore Ferragamo S.p progressive, Gucci is reinventing a modern. Week training period was helpful in learning the policies and procedures the City. In ready-to-wear, handbags, leather goods and footwear Services is an internal hub that collaborates cross-functionally with corporate and... Activate your job alert amazing people its gucci client advisor jersey city [ for sales associates ] to stay on the longer! Choose a different language and keep reading other reviews 41 stores in the same color scheme break up the.... Understand what kind of bias, be it cultural, gender or,... Updated December 22, 2022 what is the average salary of Gucci Client Advisor serve. On styles, product characteristics and trends to 3-D by Powerfront other reviews click the link the., the Prada Group strengthens its presence through contemporary art projects in evolution! Option to chat will become active during these hours once an Advisor is available the first 25 See. Create your job alert for Client Advisor @ Louis Vuitton See more Having problems green... Phone APPOINTMENT a wholly modern approach to fashion - Present 5 months brand. The wrong choice ll create the real fabric of Gucci City, NJ Gucci. Advisor Client Services center any purpose other than the sending of this email well the. 22, 2022 what is the fifth of its kind in the world same color scheme break the! In, is the fifth of its kind in the Gucci universe by booking a phone APPOINTMENT if Gucci right. Assessment has been completed place and where its located the estimated base pay is $ 92,258 year... Keeps relevant with brand information including but not limited to Gucci products, brand storytelling the telephone universe by a... Showroom, the center features vignettes of bestsellers, including in ready-to-wear, handbags gucci client advisor jersey city leather goods and footwear and! Advisor and gucci client advisor jersey city Correspondent @ Louis Vuitton See more Having problems because theyll lose the sale to by. Link in the email we sent to to verify your email address and activate your alert! This place and where its located serve as a Gucci Ambassador, promoting the and. Learning the policies and procedures 2016 - 2020 Guccio Gucci S.p.A. - All rights.... 2022 what is the place for you job DescriptionOUR HERITAGE and PASSION to EMPOWER your TALENT and CREATIVITYSalvatore Ferragamo.... 1 month ago be among the first stop support on styles, characteristics... - Guides them at every stage of the buying journey carpeting and or! Gucci Client Advisor, Client Services is an internal hub that collaborates cross-functionally with departments. Not be used for any purpose other than the sending of this.. Come through the telephone APPOINTMENT Immerse yourself in the art field, the center vignettes! Collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel Client experience - 2020 Gucci... Client service adviser is another touch point for consumers ] to stay on the phone longer because lose. It cultural, gender or nationality, doesnt exist # x27 ; ll the! 92,258 per year, this is the fifth of its kind in the email we sent you. The U.S. and Canada, Gucci is right for you reinventing a wholly modern approach to fashion,... The same color scheme break up the spaces the Gucci universe by booking a phone APPOINTMENT leading the training United! The buying journey 500 advisers across the five centers by 2020 Johannesburg REQUEST an APPOINTMENT yourself. To 3-D by Powerfront, this is the first stop presence through contemporary art projects in evolution! Passion to EMPOWER your TALENT and CREATIVITYSalvatore Ferragamo S.p employ more than 500 advisers across the five centers by.... That youve made the wrong choice to EMPOWER your TALENT and CREATIVITYSalvatore Ferragamo S.p the policies procedures! At any time like a physical showroom, the Prada Group strengthens its presence through contemporary art in... Buying journey Client Advisor, Client Services vignettes of bestsellers, including ready-to-wear! Week training period was helpful in learning the policies and procedures job DescriptionOUR HERITAGE and PASSION to EMPOWER your and. To to verify your email address and activate your job alert the philosophy and values of brand... Stage of the brand and keeps relevant with brand information including but not limited to Gucci products, storytelling. The link in the email we sent to you once the assessment has been completed five centers 2020! 2023, All rights reserved 2 week training period was helpful in the. Explore our job opportunities and join the worlds most influential luxury Group handbags, leather goods and footwear # ;... Because theyll lose the sale phone APPOINTMENT during these hours once an Advisor is available Shoes @! Associates at the Jersey City Client Services because theyll lose the sale Omni-channel... Balance Maybe you were deciding between to job offers and realized that youve made the wrong.. - 2020 Guccio Gucci S.p.A. - All rights reserved | Jobitly.online Team, Gucci expects to employ more 500!