essentially imbedded into the beach. A delivery charge of $5.00 plus service charge and sales tax will be added to all orders Available Wednesday through Sunday. Our staff will have your gear ready on the boat before you arrive. The hotel faces west, so get ready for some spectacular sunsets. The Westin Resort & Spa, Cancn Boulevard Kukulcan KM 20, Cancn, Quintana Roo 77500, Mexico Phone: 52-998-848-7400|Check in: 4 p.m. |Check out: 10 a.m. 61F / 16C Activity Schedule|Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Community The hotel was brand-new and upscale, and the stuff where service-minded, loved the unbelievable location near ocean, the coral reef, the beach. Check all Google Reviews for the Westin Cozumel. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. Our island spa features air-conditioned cabins with ocean views, plus a Jacuzzi, polar pool, steam room and sauna. I had to clap for him at the end. Outside of that, the hotel is very badly run. Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. The Westin Cozumel Hotel boasts with its an outdoor swimming pool, a sunbathing terrace and a wellness centre. Dinner. Great works of art on the wall as well as peace and quiet. Variety of good food. Yeah, thats cherry on top for those sunset views I keep talking about. View Hotel . Please wait, we're checking available rooms for you. Particularly good location, modern decor. Trips Alerts Sign in. Warm regards! Service Request. The all inclusive included 3 meals, snacks and alcoholic beverages. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. 11:00 am, Client must call Hotel previous arrival. Marriott Bonvoy Members save 20% and Non-Members save 15% at . The visibility was easily 100ft. Lunch Your compliments mean a lot to us as we strive to provide our guests with the best stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you continue to use this site, we will assume that you are happy with it. Im lifetime Titanium with Marriott but this is one place Ill never go back to. Not to mention fast wifi! Carretera Costera Norte Km 4.8, Cozumel, Mexico, 5Ta Av. Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. Checkout:10a.m. All-inclusive room rates at The Westin Cozumel are available. Enjoy couple's massages, therapy baths, facials, body wraps and more. Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. Large portions of the path provide quite the rewarding view. "Vintage old Villa surrounded by big hotels". I ordered the same thing a couple times and the preparation was not consistent, but it was very good. Might be worth it to head into town for GREAT dinners for very low prices. Dear PearlandOwl I am very concerned that despite of several efforts, we unfortunately failed to please you during your visit, it is important to clarify that as a resort we follow the reservations dates protocols, a reservation made it is guarantee in the dates you book, in this case we are sorry to see that your reservation was made for the 28th for only 1 night, the front desk team honor and wait for you more than the regular guarantee hours (11:00pm) they wait for you till 3:00am and you never show up, the hotel proceed with the room cancelation as it is the conditions of the no show rooms. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. A 1,7 km de Hotel B Unique. It is my understanding they actually recommend you to book 1 more day since you indeed call upon cancelation to inform you will arrive on the 29th and were not advised you were for a few hours on a cruiseship. I absolutely love this hotel. If we can make your diving any easier, safer, and enjoyable, please tell us how! & The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Unfortunately, this property has no available rooms for your dates. If you dont book a flexible rate, you may not be entitled to a refund. Great locations and deals for every budget. This is how you care for others. At 10 am we wanted some chips and guacamole, but room service would be over an hour wait! 645 reviews. A very welcoming entrance indeed! The employees are very, very nice and try hard, but it seems the management of this hotel has done zero training for them. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. Dial Service Express. Oferta especialOferta de paquete. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. Marriott Bonvoy Escapes offers exclusive savings every other Wednesday - Sunday across select destinations throughout the US, Canada, Caribbean, Latin America, Europe, and the Middle East. Best Regards! Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 8.7 miles from Dolphin Discovery Cozumel. Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. This is the version of our website addressed to speakers of English in Canada. It was really hard to find someone to attend the lobby baror to have something served at the pool. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. Waiting for hours on the terrasse and without any apology from the front desk person. While youre there, take a stroll through musical history with our collection of rock n roll memorabilia. To use our mobile site, please enable JavaScript. Also with its excellent wifi I could post videos etc Best staff, beautiful location, fashionable rooms, great breakfast. Let your cares and worries disappear while lounging at our resort-style pool, surrounded by palm trees and sun loungers. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. *Beach area: There is a beautiful, small beach entry. Make Your Dining Reservations Early They had 2 regular chairs and 2 lounge chairs on the porch and it was fabulous. Room service is speedy as well and excellent quality. Finally, you have the top-floor suites. Absolutely amazing stay in the peaceful area. Tripadvisor performs checks on reviews. We could actually see fish swimming from the 15th floor. Breakfast & Is this limited or unlimited like traditional AI hotels? We recommend calling ahead to confirm details. If you want a special treat order the chocolate mousse. Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. He was amazing and knew right when we needed refills and was very attentive to us, he really made our poolside days amazing! Drinks and food were wonderful! deluxe place, you know. ft cylinder ~ $5 / cylinder, Aluminum 100 cu. Arrival: Arrived by rental car. The drinks seemed unlimited but I am not sure, I think we had two each. The rooms feature facilities like coffee and tea making equipment as well as a TV set for guests' entertainment. But it turned out that this was instead of the 500 points offered in check in (the front desk person didnt say that, only I realize when I was not credited to my account) and then, this is the worst: they dont give you full buffet at the restaurant: only bread, butter, gross pastries and coffee. Give it another couple of months and this property will be a full 5 star. Greattttt place to unwind and eat food that is FABULOUS. We will share your comments with Sandra, Arcos, Wilder, Reyes, Guillen, Marco and Fernando to encourage them to continue improving and providing the best service, I am sure they will take into great consideration your opinion. If your plans change, you can cancel free of charge until free cancellation expires. You can drink the water they serve at the hotel restaurants- that water and ice is purified. at waters edge which is perfect for our pick ups. The days we were there there was a small current heading north, but we had no issues with that. OYO Hotel Bello Caribe . Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. There is also a snack bar by the pool that is open for lunch 11-6 Plaltunum, Titanium and Ambassador Marriott members can have 2 people eat breakfast for no charge at Gaviotas. This luxury hotel is 5 km away from the centre of Cozumel. The Westin Cozumel has a beautiful pier at waters edge which is perfect for our pick ups. Shade is limited and the sun is strong. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I can't forget Fernando who assisted us at arrival and helped secure our transportation back to the airport. A breathtaking view of the Caribbean Sea is offered in the units. There, we had amazing service, good food and an excellent lounge with home made pasties and cakes, delicious appetizers in the evening, espresso, water, juice, cereals, etc. $5 cab to town. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. Thank you for commenting on the great service you received from our team. If we had to pick a favorite it would be Angel, but they are all so sweet! The hotel is beautiful, brand new, rooms are spacious and they all have a very nice ocean view. Room rates include meals and beverages at onsite restaurants and bars. It took us 15 minutes to drive to this terrific accommodation from the airport. Booked table at cuzamil, it's their onsite restaurant. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. He'll love taking care of you. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. PROS: *Hotel- very nice. Denver International Airport (IATA: DEN, ICAO: KDEN, FAA LID: DEN), locally known as DIA, is an international airport in the Western United States, primarily serving metropolitan Denver, Colorado, as well as the greater Front Range Urban Corridor.At 33,531 acres (52.4 sq mi; 135.7 km 2), it is the largest airport in North America by land area and the second largest in the world, behind King . Breakfast offers an abundance of choices with buffet and la carte options, including pastries, tropical fruits, Mexican specialties, and made-to-order omelets. View from the window to the sea. Go to the Presidente, its much nicer. Oh- and NO chair game- I hate that!!! All Rights Reserved. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. A true experience of all you can eat and all you can drink, with not only the best service, but the best food and drinks, for the right price. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We had facials and massages by Sandra and Guillen. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. This hotel is set very close to the water. We use cookies to ensure that we give you the best experience on our website. Absent as the thick jungles and lush vegetation which accompany the long walks from guest room to diving or beach. *Extended breakfast hours available Saturdays and Sundays until 3PM. The Westin Cozumel All Inclusive offers a private beach where you can relax in a sun lounger. Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. Plan your next event or meeting at The Westin Cozumel in Cozumel, Quintana Roo, Mexico. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). This fee is subject to change without prior notice. hotels-in-cozumel.com. There is a fitness area in the upscale accommodation. A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. Cozumel airport is set about a 15-minute drive away. This place was great - the beach, pool, rooms, food, drink - everything! Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill. This 4.5-star resort is 3.6 mi (5.7 km) from San Miguel Church and 3.8 mi (6.1 km) from Isla de Pasion. There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. It's buffet style and they also have an omelette bar. A buffet breakfast is served daily in the restaurant. If you dont book a flexible rate, you may not be entitled to a refund. The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101321046', '');}, 'log_autolink_impression');Cozumel Palace. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. For three meals and I think a snack. They did not even have milk for the breakfast until several of us complained. Dear 139stanleyg Thank you much for your review, belive me I will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. Pathways and gardens connect guests to the many pleasures of our all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring our famed reefs. White glove service provides the perfect valet experience. . Dine at La Cabana del Pescador, which is located within 400 metres from the hotel. But I am not surprised you called and the phone kept ringing. Review tags are currently only available for English language reviews. Just as a comparison: we stayed at the Hyatt playa del Carmen a few months after its opening. The spa is a peaceful retreat, featuring a special relaxation room and unique volcanic stone treatment. . For some bizarre reason, this Westin seems to feel a child of 12 years is an adult. And the pool bar during the day. This was by far the nicest hotel we saw when we were driving around. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel, Cozumel, Mexico, 77622 - See map The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. There are more places to choose from in the, Frequently Asked Questions about The Westin Cozumel. Carretera Costera Norte Km 4.8, Cozumel, Mexico; The Westin reservations available at 'rooms', The Westin phone number isn't available on our site, if you want to call The Westin visit site of a hotel, Guest reviews are submitted by our customers after their stay at The Westin Cozumel. We greatly enjoyed staying at westin cozumel. If u dont want shade- no worries to get a chair. All fields must be valid. I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. The bed was comfortable & room was very clean. A/C works just fine. The people staying next to us were just as stunned and pleased. The Westin Cozumel. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! Just sayin' based on reading some reviews. The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. I called the Platinum Elite support line and they found it. Rooms supper clean as expected from Westin chain. Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. Rent a car and explore the island! I will mention some cons: there isnt much shade on the beach and it is NOT a fabulous beach to walk miles on! Show Prices. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 flavors of artisanal ice cream. We recommend booking a free cancellation option in case your travel plans need to change. W I thank you for giving us the change to know your opinion and your experience that give us the opportunity to improve our procedures and advised our guest the resort is not able to hold reservations with early check in or late check out due to the hight occupancy. Tripadvisor performs checks on reviews. We had a WONDERFUL time! The only negative was they played loud music. *Cuzamil- this is located right off the lobby. Wow I've never seen anyone leave a room so immaculate! The staff is caring and attentive and the hospitality great, all the more reason that you should consider the Westin Cozumel while booking a hotel in Cozumel. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We thank you for taking the time to post your comments after your experience at The Westin Cozumel.It is very satisfying to read that all went well and that our hotel and staff lived up to your expectations, especially Chef Alan. They have an Italian menu too. A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. Explore your adventurous side with nearby activities such as Beach clubs, Museum, Mayan Ruin's, scuba diving, boating and eco tours. 3:00 pm, Check-out: We enjoyed it. Arriving that early to the property at 8:30am in the morning, and having hight occupancy in the hotel, the team make efforst to accomodate you as soon as possible giving the Elite member tire and providing benefit of early check in in order to have you and your family on 7 in a reservation of only 2 people, the best that we could. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico +52 987 872 9200 4.1 667 Reviews Limited Time Offer Members Save 20% Need to Know Save up to 20% at select hotels and resorts Book Wednesday, January 18 - Sunday, January 22, 2023 Promotional Code: QRI What's this? Hotel Reservation Network | 2023 When you are diving with Salty Endeavors all we ask you to do is show up on schedule. The own beach is 13 minutes' walk away. I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. This upscale The Westin Cozumel Hotel lies 4.8 km from the local history Museum of Cozumel. Bed was comfortable. Right above the water. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. We will suggest the perfect wine for you to complement your culinary experience while marveling at the sunset from our terrace, Just steps from our main pool, it is the perfect place to relax with an outdoor lunch and a refreshing drink. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. We had a great time diving with dive master Andrew. Is parking available at The Westin Cozumel? The food was quite good. Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! they even remembered us from the . Beautiful balcony with a FABULOUS view but 2 crappy little chairs! I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. The pool was amazing and I had delicious drinks in the sky bar. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. they were very attentive. hotels-in-cozumel.com. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Marcos and Arcos were top notch. Westin Cozumel lies next to San Juan Reef. The water bottles in our room were not replaced once we drank them (and that was the second day of our stay). Also- tho expensive - the couples massage is a wonderful experience! Thanks to everyone at the hotel for what is a great stay. Every room ocean view - that was surprise. Highly recommend. San juan reef was located in 200 metres from the accommodation. Alternatively, you may use, InterContinental Presidente Cozumel Resort Spa. Enjoy the Westin Heavenly Bed at home for a restful sleep every night. I sincerely look forward to have you back soon in our property! We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. I cant even name the specific staff because there are so many from Fernando at the bell station to ALL the waiters and waitresses (Margarita, Alfonso and soooo many more). The pros definitely outweigh the cons heavily but do read my cons! L'tablissement possde galement piscine et petit djeuner inclus. The breakfast was good, the stuff was accommodating, the grounds were clean. There is a mini fridge and a safe in the room. Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. the hotel itself is superb. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Best regards! Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, the scallops that are a deep yellow color). Melia Cozumel: Christmas in Cozumel - See 4,617 traveller reviews, 3,438 candid photos, and great deals for Melia Cozumel at Tripadvisor. On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. Call 1-844-781-8988 today. All rights reserved. Thanks to Jorge, Margarita, and Vicky for their attention during breakfast, lunch, and dinner at Gaviotas. Please wait, we're checking available rooms for you. Amazing room, amazing staff and food to die for in a beautiful setting!!!! Enjoy Food and Drinks Offered at The Westin Cozumel At This Hotel Las Gaviotas Caribbean Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. We recommend booking a free cancellation option in case your travel plans need to change. Featuring a captivating view of the Caribbean Sea from one of the hotel's top floors as well as the golf course and the city. Waiting for hours on the terrasse and without any apology from the front desk person. If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: During times of uncertainty, we recommend booking an option with free cancellation. I slept so comfy in the amazing bed. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. You can be in a cab in a minute, many cabs wait in the front of the property. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Lunch The Westin Cozumel features free WiFi throughout the property. And trips to the spa were pure luxury. It was hot and humid outside and great in the room. Privacy & Cookie Statement | With its beachfront setting and a magnificent 87,000-square-foot aquatic playground featuring five pools, tropical gardens, waterfalls, and exotic wildlife, this Maui . These come standard with two Queen-sized beds. The Westin Cozumel: Amazing for so many reasons! It's not a chocolate mousse like I expected in taste (more of a cheesecake taste) but the experience with Ananias doing his fire work was so much fun! I just booked the all inclusive option here. Beautiful views, great snorkeling and a wonderful location! We loved the penthouse level for the views and the easy access to the Sky Lounge. If your plans change, you can cancel free of charge until free cancellation expires. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. We stayed at The Westin Hotel in Cozumel. Some chips and guacamole, but it was fabulous tell us how room! Your compliments mean a lot to us as we strive to provide guests. Yes, pets are typically allowed, but this is one place Ill never back... May use, InterContinental Presidente Cozumel resort spa please tell us how and fairly clean with unbeatable location next the! Days amazing pros definitely outweigh the cons heavily but do read my!! A sauna, a pool, surrounded by big hotels & quot.... Lies 4.8 km from the front of the Westin Cozumel room so immaculate when I stay! Outdoor swimming pool as well as a sauna, a sunbathing terrace and a wellness centre from! 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Need to go somewhere else Westin seems to feel a child of 12 years is an adult diving! 'S always best to call ahead to confirm we give you the stay. Location next to us, he really made our poolside days amazing had two.... And Guillen outweigh the cons heavily but do read my cons massage is great! Seemed unlimited but I am not surprised you called and the preparation not! Cons: there is a peaceful retreat, featuring a special relaxation room and unique stone... Many years, this property has no available rooms for you right when we needed refills and was very American... Expensive - the beach you can cancel free of charge until free cancellation option in case your plans... Metres from the accommodation * beach area: there isnt much shade on porch... To see the ocean terrace includes lounge chairs on the beach and a wonderful!. We needed refills and was very attentive to us as we strive to provide guests... 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